Privacy Policy
Privacy Policy – Zyntherrax™
Last Updated: February, 2026
At Zyntherrax™, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase ice cream and frozen dessert products from our store.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect certain information to improve our services, enhance customer experience, and maintain website security.
Information You Provide
When placing an order, contacting support, or subscribing to updates, we may collect:
• Full name
• Email address
• Phone number
• Billing and shipping information
• Payment details (securely processed through trusted third-party payment providers)
Automatically Collected Information
When browsing our website, some technical data may automatically be collected, including:
• IP address
• Device and browser type
• Operating system
• Pages viewed and browsing activity
• Cookies and related tracking technologies
2. How We Use Your Information
Your information may be used for the following purposes:
• Processing and fulfilling orders
• Sending order confirmations and delivery notifications
• Providing customer service and support
• Improving website performance and shopping experience
• Personalizing promotions and product recommendations
• Sending marketing communications if you choose to subscribe
• Preventing fraud and protecting website security
3. Data Security
We take appropriate measures to help safeguard your personal information.
Encryption: Payment transactions are protected using secure encryption methods.
Restricted Access: Customer information is accessible only to authorized personnel.
No Full Card Retention: Zyntherrax™ does not retain complete credit card information after payment processing is completed.
4. Sharing Information with Third Parties
We do not sell, rent, or trade your personal information.
However, limited information may be shared with trusted third-party service providers that help operate our business, including:
• Payment processing companies
• Shipping and delivery providers
• Website hosting and technical support services
• Marketing and advertising platforms
We may also work with advertising partners such as Google or Meta that use cookies to display relevant advertisements. Advertising preferences may typically be adjusted directly through those platforms.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and enhance user experience.
Essential Cookies – required for checkout and website functionality.
Performance Cookies – help analyze website traffic and improve performance.
Marketing Cookies – used to provide personalized advertising and remarketing.
You may disable cookies through your browser settings, though certain website features may not function correctly if cookies are turned off.
6. Third-Party Links
Our website may contain links to external websites operated by third parties. Zyntherrax™ is not responsible for the privacy practices or content of those external sites. We encourage users to review their privacy policies before providing personal information.
7. California Privacy Rights (CalOPPA)
In accordance with the California Online Privacy Protection Act (CalOPPA):
• Users may browse our website anonymously.
• We honor “Do Not Track” browser settings when supported.
California residents may request access to or deletion of personal information as permitted under applicable laws.
8. Children’s Privacy
Zyntherrax™ does not knowingly collect personal information from children under the age of 13. If such information is identified, we will promptly remove it in accordance with applicable regulations.
9. Data Breach Procedures
In the unlikely event of a data security incident:
• Affected users may be notified within 7 business days when required by law.
• We may also post a public notice on our website if necessary.
10. Email Communications
Your email address may be used to:
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Deliver promotional offers and newsletters (if you opt in)
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our communications.
11. Your Rights and Choices
Depending on applicable laws, you may have the right to:
• Request access to the personal information we maintain about you
• Request corrections or updates to your information
• Opt out of marketing communications
• Manage cookie preferences through your browser settings
Please note that disabling certain features may impact website functionality.
12. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us: